1.- General Information / Data of the person in charge The domain homeliers.com is owned by TotArreu SL – CIF: B63332498 – Avinguda Catalunya, 60, 08783, Masquefa, Barcelona, Telephone +34 93 117.40.80, E-mail: firstname.lastname@example.org – BORME Registration Data, Mercantile Registry de Barcelona, Volume 36035, Folio 11, Sheet B-274827, Inscription 3ª.
aTotArreu SL, as the head of the Homeliers.com website, undertakes to process the information of its users and customers with full guarantees and to comply with national and European requirements governing the collection and use of users’ personal data.
This website therefore strictly complies with Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and with Royal Decree 1720/2007, of 21 December, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD), as well as with Law 34/2002, of 11 July, of Information Society Services and Electronic Commerce (LSSICE or LSSI).
2.- Object This website (https://homeliers.com), owned by aTotArreu SL, has been created and designed to publicize and allow general access of all Internet users to information, products and services, own or third party, offered by this company.
The purpose of this Legal Notice is to establish the General Conditions governing the access and general use of the aforementioned website by all users, so that access and use of this necessarily implies submission and acceptance. of the General Conditions mentioned included in this Legal Notice.
aTotArreu SL reserves the right to make, at any time and without prior notice, any modification or update of the contents and services, of these provisions of access and use and, in general, of how many elements integrate the design and configuration from their website. It is therefore recommended that the user read carefully and pay attention to the general conditions each time he wants to enter and use them, as these may be subject to some modifications.
The user also undertakes to make correct use of the website in accordance with the laws, good faith, public order, traffic practices and this Legal Notice, and will be responsible to aTotArreu SL or to third parties, for any damage and injury that may be caused as a result of the breach of this obligation.
Any use other than that authorized is expressly prohibited, and aTotArreu SL may deny or withdraw access and use at any time.
In relation to cookies, consult the cookies policy following this link: https://homeliers.com/en/cookies-policy/.
4.- Commitments and obligations of users with access to and use of the website Regarding access to the website, the user can access the website free of charge, except for the cost of the connection through the telecommunications network provided by the Internet Access Provider (ISP). ) contracted on your own.
For its part, aTotArreu SL informs that it is not responsible for the provision of services and supplies of third parties, including transport through telecommunications networks, the reliability, quality, continuity and operation of which does not correspond to it, and for which access may be suspended, canceled or inaccessible for technical reasons and especially in case of force majeure.
In addition, aTotArreu SL reserves the right to interrupt in the event that it deems it necessary to access its website at any time and without prior notice, either for reasons of security, control, maintenance, supply errors. electric or for any other reason. If the interruption is final, such a circumstance will be communicated to users, who may suffer the loss, if any, of the information stored in the different services.
Consequently, in no case aTotArreu SL is responsible for the consequences of any interruptions, as it cannot guarantee the reliability, availability, or continuity of its website.
Regarding the use of the website by any person, he attributes the status of User, who accepts that the use is under his sole responsibility.
The user agrees not to use the information, products or services that aTotArreu SL makes available to him to carry out activities contrary to law, morality or public order and, in general, to make use in accordance with the present General Conditions.
In particular, the use of the website for purposes detrimental to the assets of aTotArreu SL that in any other way overload, damage or disable the networks, servers and other computer equipment (hardware) or computer products and applications (software) of aTotArreu is prohibited. SL or third parties, as the case may be.
The user can download the contents he wishes from the website and, when necessary, aTotArreu SL will inform him if necessary about the technical specifications necessary to proceed with the download of information and contents of its website.
The user will refrain from obtaining, or attempting to obtain, the Contents by means or procedures other than those in each case that have been made available to him or have been indicated for this purpose or that are commonly used. the Internet. In this sense, the user is asked to pay attention to these warning messages, as aTotArreu SL is not responsible for any damage that may be suffered by the user’s computer equipment because he has used it improperly or negligently. the website.
Regarding the use of interactive services that, in any form, allow the dissemination of content by the user through the website, such as sharing content on social networks, those others that may be offered in the future, shall be in accordance with the law, these Conditions, the particular conditions, where applicable, morals, good customs and public order.
5.- Intellectual and industrial property on the contents of the page All the elements that make up the website, as well as its structure, design and source code, are the property of the aforementioned author and are protected by intellectual and industrial property regulations.
No acts of reproduction, modification, distribution or public communication of the website or any of its elements may be carried out without the prior consent of this website.
Users of the website may only make private and personal use of its contents.
The use of the website or any of its elements for commercial or illegal purposes is strictly prohibited.
Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of aTotArreu SL, without being able to understand that the use or access to the same confers on the user any right over them.
This website will not assume any responsibility arising from the use by third parties of the content of the website and may exercise all civil or criminal actions that correspond to it in case of violation of these rights by the user.
6.- Links The web access service includes technical linking devices that allow the User to access other Internet pages and portals. In these cases, aTotArreu SL acts as a provider of intermediation services, in accordance with article 17 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI) , and will only be responsible for the contents and services provided to the Linked Sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence.
The existence of links or links must not presuppose the existence of agreements with those responsible or holders of the same, nor the recommendation, promotion or identification of aTotArreu SL with the manifestations, contents or services provided.
7. Applicable Legislation and Jurisdiction
These Conditions of Access are subject to Spanish law. For the resolution of any dispute that may arise from access to the website, the user and aTotArreu SL in cases where the regulations provide for the possibility of submitting a jurisdiction, agree to expressly submit to the courts and tribunals. of the city of Barcelona, waiving any other general or special jurisdiction that may apply to them.
1.- On the contents and their update Homeliers.com makes every effort to ensure that the data and information contained on its pages is accurate and as complete and up-to-date as possible.
However, Homeliers.com warns that the images published for its products are illustrative and is aware that in some cases they may have become obsolete, show a vintage or label or previous design, and not correspond exactly, in some of the details, with the product actually offered.
Homeliers.com also warns users that the classification and filter system used on its pages in any of its sections and product types has been designed to aid in navigation and facilitate product differentiation, and that it does not always correspond with the official classifications.
Homeliers.com warns that in case of error in the delivery of products purchased on its pages, only the product name, product type and capacity of the bottle can be used as objects of claim and declines any liability for damages of any kind that may be caused to users due to the lack of updating of the images or other details published, be they alcohol content, aging, grapes, type of viticulture, existence or not of a possible special case of the bottle or any other.
Homeliers.com informs users that, unless otherwise specified, all bottles of wine available in our catalog have a capacity of 75 cl, and 70 cl for distillates.
2.- Legal age of the users In order to use the services on our pages, you must be of legal age. By accessing our pages, the user declares to be of legal age in their country.
The user is solely responsible for knowing the regulations regarding the sale of alcoholic beverages in their country. In Spain, the user must be over 18 years old. In any case, Homeliers reminds you that alcohol abuse is dangerous to health and recommends that you consume it in moderation.
3.- Payment methods
All orders must be paid in advance in full by credit card (VISA debit or credit, Mastercard and American Express), except for those corresponding to recurring subscriptions. Homeliers only allows payment by bank card, always in advance.
All card payments will be issued in euros.
In the event that Homeliers has to make a refund by bank transfer to a customer’s account, whatever the reason for the refund, it must be from a bank in a country belonging to the European Economic Area; if the customer requests the return to an account of a bank belonging to a country outside this space, any commission will be passed on to him in the form of transfers to accounts of countries not members of the European Economic Area. Refunds on cards or bank accounts of member states of the European Economic Area will be made with the full amount agreed.
The transport conditions for the contracted economic service are established to make the delivery from Monday to Friday during the day, without an appointment at an agreed time or prior notice, and with only a single guaranteed delivery attempt.
If the recipient is not at home when the first attempt is made, a second free attempt will be made by the transport agency normally the next day, in the event of a second attempt failure, the recipient must contact the agency transport to travel to your nearest delegation in order to make the delivery.
Homeliers will not assume any responsibility for the delays related to the non-fulfillment of the delivery deadlines in the event that the planned deliveries have suffered unsuccessful attempts, nor will it assume any responsibility if the order is finally returned to our warehouse at origin due to failed delivery; If this happens, Homeliers will charge the customer for the costs of return incurred, as well as the costs of resending the order if it were to be redirected to another address.
The client is responsible for providing the correct and complete data at the time of placing the order, any subsequent data modification that causes additional costs will be passed on to the client.
Homeliers will provide an estimated delivery date to the customer at the time of confirming the order, and will also send the customer the shipping tracking data provided by the agency to be able to track at all times.
It is not possible to deliver orders to post office boxes. The recipients must be adults, and must confirm the delivery indicating their name and ID.
If at the time of delivery the customer detects any anomaly, they should immediately contact the Homeliers customer service department to indicate if there is a problem of breakage, damage, errors in the content of the product or lack of material inside. 24 hours after receipt of the product. You must keep the original packaging in order to make the claim with the subsequent return or replacement of the order. Homliers undertakes to replace any product not received or received damaged during transport as long as the claim is made within the term and conditions set forth above. In the event that replacement with the same product is not possible, the customer may choose another similarly priced product or request a refund of the amount paid for it.
Homeliers will claim the shipment to the transport agency in case of loss of part or all of the order, once claimed it will wait a reasonable time for the agency to locate it before proceeding with its replacement. The waiting period will be 7 days natural maximum from the moment the client notifies the incident to Homeliers.
5.- Conditions of use and sale, guarantee and returns
Orders can be canceled at no cost until the order has entered the preparation phase. If we receive a cancellation notice once the order has begun processing (with its corresponding notification to the user), a return will be considered. Returns can be made up to 14 calendar days from receipt of the product according to the following specifications.
The right of return may not be exercised when there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is mandatory to return the properly protected products, in their original packaging, in perfect condition for later sale.
It will not be possible to accept any package that does not have any of the identification elements of the issuer (name, surnames, address, order number). The return of the requested products will lead to the refund of all amounts paid by the User.
The cost of return will be borne by the user.
Returns that result from our error or any defect in the product are excluded from this case. In this case, Homeliers.com undertakes to exchange the defective product for another equal one or the amount will be refunded. It will also cover the costs of return and subsequent shipping.
To make a refund effective, contact us via the contact form to initiate a refund procedure. The User will receive an email acknowledging receipt of the return communication.
We will not accept any changes or returns if we have not previously received any notification.
Homeliers issues its invoices exclusively in PDF format, in a file that the user can download directly from their private area (My Account) between the details of each order. The buyer user waives, by accepting these General Conditions to receive them on paper.